Terms of service

 

 

Article 1 (Purpose)

 

The purpose of these Terms and Conditions is to set forth the rights and obligations between the company and users in relation to the use of game services (hereinafter referred to as ¡°Services¡±) provided by AIGames (hereinafter referred to as the ¡°Company¡±) and all necessary matters. 

 

 

Article 2 (Definition of terms)

 

1.      The definitions of terms used in these Terms and Conditions are as follows.

¨ç     'User' means a customer who has agreed to these terms and conditions and is entitled to use all games and services provided by the company.

¨è     'Service' means all game services provided by the company.

¨é     'Device' refers to devices such as PC, mobile phone, smartphone, PDA, tablet, handheld game console, console game console, etc. that can be used by downloading or installing content.

¨ê     'Application' refers to all programs that are downloaded or installed through the terminal described in Paragraph 1, Item 3 in order to use the service provided by the company.

¨ë     'App store (open market) operator' refers to an operator that provides all e-commerce providers (including operators that provide in-game payments), such as an open market that allows users to install and pay for our games. (Ex. Google Play Store, Apple App Store, T Store, etc.)

¨ì     'Platform operator' refers to a business operator and all related services that provide services in partnership with the company in announcing or using our games.

¨í     'User account' is a combination of letters, numbers, or special characters selected by the user and assigned by the platform operator for user identification and game service use. (consisting of special numbers or letters) is provided and used. (Ex. TID, UID, App Center ID, etc.)

¨î     'Contents' refers to all digitally produced contents so that users can use them through terminals in relation to the company's services. 

¨ï     'Paid contents' refers to all online contents that users purchase through the ¡°App Store¡± described in Paragraph 1, 5. in order to enjoy specific effects or efficacy in using the service. Ex) Ruby, Diamond, Gem, GP, etc.

¨ð     'Free contents' refers to all online contents that users can acquire while using game services or gifts between users who did not purchase through paid contents in Paragraph 1, 8. in the game. Ex) points, trophies, SP, etc.

¨ñ     'In-App Purchase' refers to a payment activity to purchase items, functions, paid contents, etc. within an application.

¨ò     'In-App item' refers to items, functions, game money, etc. that users can purchase through In-App payment.

¨ó     'Withdrawal of membership' refers to the user's expression of intention to terminate the use contract after opening the service.

 

2.      Definitions of terms used in these Terms and Conditions, except for those specified in Paragraph 1, shall be governed by the relevant laws and regulations. What is not stipulated in the relevant laws and regulations is in accordance with general business practices.

 

 

Article 3 (Effect and Change of Terms and Conditions)

 

1.     Due to the nature of the service use contract, these terms and conditions are specified in the company's website or application for service use, and become effective as soon as the user installs and runs the application.

 

2.     The company prepares the contents of the terms and conditions so that users can easily understand them, and prior to agreeing to the terms and conditions, among the contents stipulated in the terms and conditions, such as withdrawal of subscription, refund of overpayment, cancellation and termination of the contract, disclaimer of the company and compensation for damages to members, etc. In order for members to easily understand important contents, we process them in bold letters or provide a separate connection screen or pop-up screen.

 

3.     In order to change related laws or improve users' rights and obligations, the company is responsible for the ¡¸Act on Consumer Protection in Electronic Commerce, Etc.¡¹, ¡¸Regulation of Terms and Conditions¡¹, ¡¸Game Industry Promotion Act¡¹, ¡¸Information Network These terms and conditions may be changed to the extent that they do not violate relevant laws such as the Act on Promotion of Utilization and Information Protection, etc. From 7 days before (however, 30 days before for matters that have a significant impact on the rights and obligations of users) until a certain period elapses after the date of application Notice and effective from the date of application.

 

4.     Users have the right not to agree to the changed terms and conditions, and if they do not agree to the changed terms, they can log out and delete the application and stop using the service and withdraw. However, if the notification of the changed terms and conditions is also announced that the user will be deemed to have accepted unless the user expresses his/her intention separately, within 15 days from the effective date of the changed terms and conditions as the user has separately notified by the method of paragraph 2 ( Until the effective date of the terms) If the company does not explicitly express an intention to "refuse" or if the user continues to use the service after the effective date of the changed terms and conditions, it is deemed to have agreed to the changed terms and conditions.

 

 

Article 4 (Rules for Exceptions to Terms and Conditions)

 

Matters not specified in these Terms and Conditions and interpretation of these Terms and Conditions include ¡¸Act on Consumer Protection in Electronic Commerce, Etc.¡¹, ¡¸Regulation of Terms and Conditions Act¡¹, ¡¸Game Industry Promotion Act¡¹, ¡¸Information and Communications Network Utilization Promotion and In accordance with relevant laws and commercial practices, such as the Information Protection Act and the Contents Industry Promotion Act.

 

 

Article 5 (Obligations of the Company)

 

1.     The company complies with the relevant laws and regulations, and faithfully exercises the rights and fulfills the obligations stipulated in these terms and conditions. 

 

2.     The company must promptly process within a reasonable period of time when opinions or complaints raised by users are objectively recognized as legitimate. However, if the processing takes a long time, the reason and processing schedule must be notified to the user.

 

3.     The company must have a security system to protect all personal information, including credit information, so that users can safely use the service, and disclose and comply with the privacy policy. The company strives not to disclose the member's personal information to a third party, except as stipulated in these terms and conditions and the privacy policy.

 

4.     In the event of equipment failure or loss of data while improving services in order to provide continuous and stable services, the company is responsible for unavoidable reasons such as natural disasters, emergencies, technical defects and failures that are difficult to solve with current technology. We will use our best efforts to repair or restore it without delay.

 

5.     The company strives to provide convenience to users in the procedures and contents related to contracts with users, such as the conclusion of use contracts, changes and termination of contracts, etc.

 

6.     The company may limit or suspend all or part of the service in the following cases.

¨ç     In case of force majeure such as war, incident, natural disaster or national emergency

¨è     If there is a problem with normal service use due to power failure, failure of various facilities, or congestion of usage

¨é     In case of unavoidable circumstances due to construction such as maintenance and inspection of service facilities

¨ê     In case the service cannot be provided due to various circumstances of the company

 

 

Article 6 (Obligations of Users)

 

1.      Users must not use the services provided by the company for purposes other than the original purpose of using the game services or engage in any of the following acts.

¨ç     When providing personal information to the company due to customer inquiries, request for recovery and refund of paid content, winning an event, etc., use information other than the real name or information of another person, or write false information

¨è     Acts of pretending to be someone else or falsely specifying a relationship with another user, stealing or illegally using another user's ID and password, or stealing someone else's credit card, wired/wireless phone, bank account, etc. the act of purchasing content

¨é     Transactions or trading of paid contents, etc. with others through services not provided by the company

¨ê     An act of copying, distributing, promoting, or commercially using information obtained by using the company's services and provided applications without the company's prior consent, or by exploiting known or unknown bugs to use the service.

¨ë     An act of generating property profits for oneself or others by using the company's services and provided applications

¨ì     Actions that damage or damage the reputation of others

¨í     Infringing on the company's intellectual property rights, third party's intellectual property rights, portrait rights, and other rights, or collecting, storing, distributing, or posting personal information of other users without obtaining approval from the company

¨î     An act of deceiving a third party to make a profit or using the services provided by the company in an unhealthy manner, thereby causing damage to a third party

¨ï     Exchanging or posting obscene or vulgar information, connecting (linking) to obscene sites, or posting unauthorized advertisements and promotional materials

¨ð     An act of inducing or participating in speculative acts such as gambling with property

¨ñ     An act of transmitting, reaching, or distributing words, sounds, texts, images, or images that cause shame, disgust, or fear to the other party

¨ò     Includes software viruses, other computer codes, files, and programs designed to disrupt or destroy the normal operation of information (computer programs) or computer software, hardware, and telecommunications equipment whose transmission or posting is prohibited by relevant laws and regulations The act of transmitting, posting, distributing, or using the material being

¨ó     Change the application, add or insert other programs into the application, hack or reverse engineer the server, leak or change source code or application data, build a separate server, or part of the website without special rights granted by the company An act of impersonating the company by arbitrarily changing or stealing

¨ô     Impersonating or impersonating an employee or operator of the company, or posting messages or sending e-mails by stealing someone else's name

¨õ     Acts of using the service for the purpose of profit, business, advertising, political activities, illegal election campaigns, etc. without the consent of the company, other violations of public order and morals, illegal or unfair acts, and violations of related laws and regulations

 

2.      Users are obliged to frequently check and comply with amendments to the Terms of Use and Privacy Policy, etc., and must not engage in other acts that interfere with the company's business.

 

3.      Responsibility for managing the user account lies with the user, and should not be used by a third party. If the company complies with the 'Open Market Mobile Content Payment Guidelines' and recommendations of the Korea Communications Commission and the payment policies of open market operators, the user cannot claim refunds or compensation from the company for the reason of use and payment by a third party.

 

4.      The company may set specific types of acts falling under paragraphs 1 and 2 and any of the following subparagraphs in its operating policy, and members are obliged to comply with them.

¨ç     Restrictions on member account names, club names, and guild (association) names

¨è     Restrictions on chat contents and methods

¨é     Restrictions on the use of bulletin boards

¨ê     Restrictions on how to play the game

¨ë     Matters deemed necessary by the company for service operation within the scope of not infringing on the essential rights of other members to use the service

 

 

Article 7 (Provision of information and advertisement)

 

1.      The company may use information acquired through platform operators and app store operators to introduce game services for members and improve services, or may request additional information about individual members. The app store operator may provide or decline additional information with consent from the applicable service.

 

2.      The company may post advertisements to maintain this service, etc., and members agree to display advertisements when using the service.

 

3.      The company may use, post, or send SMS, smartphone notifications (push notifications), e-mail addresses, etc. by utilizing personal information collected from members with prior consent from members, and members may refuse to do so.

 

4.      The provision of information and advertisements is provided in accordance with the relevant laws and enforcement ordinances in accordance with the terms and conditions of the platform operator and app store operator and the company's terms and conditions that provide information to the company.

 

5.      The company may store and store communication within the 'service', such as chatting contents. This information is kept only by the 'company' and cannot be shared or viewed by third parties.

 

 

Article 8 (Purchase, usage period and use of paid contents)

 

1.      Users may purchase paid contents according to the payment operation policy of each app store operator according to the type of terminal using the service, and differences in payment policies may cause differences in payment amount. In addition, the purchase price of paid content is charged according to the method and policy set by the mobile carrier, platform operator, and app store operator associated with the app store operator, and the payment method also follows the policy of the operator.  

 

2.      Paid content purchased by the user within the game service can only be used on the terminal where the game application has been downloaded or installed.

 

3.      The period of use of the paid content purchased by the user is basically one year, and after this period has elapsed, the user loses the right to use the paid content. However, in the case of paid contents with a separate usage period, the usage period specified at the time of purchase is followed. Users can use paid content only in their own account, and cannot transfer, rent, or sell it to a third party, except in a method determined and separately notified by the company.

 

 

Article 9 (In-App Payment)

 

1.      1. The application includes an In-App payment function for purchasing In-App items.

 

2.      The user must prevent third-party In-App payment by using the password setting function of the terminal and the password setting function provided by the open market. In accordance with the ¡°Guidelines¡±, modules and libraries for In-App payment applied with authentication procedures provided by the open market are applied to the application.

 

3.      The company does not bear any responsibility for third-party In-App payments that occur when the user does not use the password setting function of the terminal or open market, or when the above password is exposed due to the user's negligence.

 

4.      If a user subscribes to a mobile carrier's youth rate plan and makes an In-App payment on the device, the content is deemed to have the consent of the legal representative.

 

5.      Users are responsible for faithfully paying the In-App payment.

 

6.      Payment limits may be granted or adjusted for each payment method according to the company's policies and the policies and policies of payment companies (mobile carriers, app store operators, etc.).

 

 

Article 10 (Withdrawal of Subscription and Refund, etc.)

 

1.      In the case of paid content purchased by the user, the subscription can be withdrawn (cancellation of purchase) without a separate fee within 7 days from the date the contract is signed or the date the paid content is available. However, for some paid content with similar characteristics, such as paid content provided free of charge by the company or a third party, such as gifts and events, and paid content that has already been used or deemed to have been used at the time of request for withdrawal of subscription, "Consumer Protection in Electronic Commerce, etc." Subscription withdrawal (purchase cancellation) may be restricted in accordance with Article 17, Paragraph 2 of the Act on Relations. In this case, the company will take measures in accordance with the relevant laws, such as notifying the user when purchasing the relevant paid content.

 

2.      If you cannot use the purchased paid content due to reasons attributable to the company, the same paid content will be provided free of charge or the purchase price will be refunded in full regardless of the contract signing date (purchase date). 

 

3.      Refunds are made according to the refund operation policy of each App Store operator used by the user, and the detailed refund application procedure is in accordance with the company's operation policy. In addition, according to the refunded price, the paid content in the game is reflected by deducting the amount withdrawn.

 

4.      In the case of conversion from paid content to free content, in case the basic unit that can be purchased within the game service is damaged due to full or partial use, consent such as acceptance on screens related to transmission and reception of paid content such as message box and gift box In the case of going through the process, etc., it is judged that the user has expressed his intention to use it. This includes cases in which the purchase was made through a third party against the customer's intention.

 

5.      Paid contents acquired by the user as compensation during the game service, or paid by the company through internal events or external affiliated events, are not refunded.

 

6.      In the case of requesting withdrawal of subscription and refund, etc., it is processed by confirming the company's purchase details after going through a separate consent process to the company's customer center and the consignment company designated by the company, and during this process, platform operators or apps It proceeds after going through the process of checking the purchase details through the store operator. During this process, the company may contact the user through the information provided by the user to confirm the correct fact to confirm the user's legitimate reason for withdrawal, and may request additional evidence. (Ex. Personal information registered with the platform operator, purchase or payment history in the App Store, documents confirming that the purchase was made through another person contrary to the customer's intention (family relationship proof), etc.)

 

7.      In the following cases, withdrawal of subscription for In-App items is restricted, and the company indicates that withdrawal of subscription is restricted prior to In-App payment for In-App items for which withdrawal of subscription is restricted, and this fact is indicated in the packaging or packaging of goods, etc. In addition, measures must be taken to ensure that the exercise of rights such as withdrawal of subscription is not hindered by means such as clearly indicating it in a place where users can easily find out or providing trial products. If the company does not take these measures, the member may withdraw the subscription despite the reason for the restriction on the withdrawal of subscription.

¨ç     In the case of an In-App item that is immediately used after purchase or immediately applied to the application

¨è     In the case of In-App items acquired without In-App payment during normal use of the application

¨é     In case the additional benefit is used in an In-App item where additional benefits are provided

¨ê     In case some of the In-App items sold as bundles are used

¨ë     In the case of opening a capsule-type/probability-type In-App item whose opening behavior can be viewed as use or whose effectiveness is determined upon opening, in case of using or partially using goods such as an In-App item, re-selling after time has already passed If it is difficult, or if the packaging of replicable goods is damaged

 

8.      If a minor makes an In-App payment for an In-App item sold in the application without the consent of the legal representative, the minor or legal representative may cancel the In-App payment. However, cancellation is limited if the minor's In-App payment is within the scope of the property that has been permitted to be disposed of by the legal representative, or if the minor uses witchcraft to make them believe that they are adults. Whether the purchaser of an In-App item is a minor is determined based on the name of the payment method such as the terminal or credit card where the In-App payment was made. When requesting payment cancellation for a minor, documents proving the minor and legal representative must be submitted according to the needs of the company.

 

9.      In-app payment for applications follows the payment method provided by open market operators. Therefore, in principle, if an overpayment occurs during the In-App payment process, a refund must be requested from the open market operator. However, if possible according to the open market operator's policy and system, the company may request the open market operator to perform the necessary refund procedures.

 

10.    In principle, payment cancellation and refund are not possible for In-App payment made through gift-giving function, unless there is a defect in the purchased In-App item, and refund due to defect in In-App item is a gift It is possible only for users who sent.

 

 

Article 11 (Effect of withdrawal of subscription, etc.)

 

1.      If the user withdraws the subscription, he/she may 'cancel the purchase' for unused paid content within 3 days of purchase. However, for some of the paid contents provided free of charge from the company or a third party, such as gifts and events, and paid contents that have already been used or deemed to have been used at the time of request for withdrawal of subscription, the Act on Consumer Protection in Electronic Commerce, etc. Subscription withdrawal (purchase cancellation) may be restricted in accordance with Article 17 Paragraph 2 Items 2 and 3 and Article 16-2 of the Online Digital Contents Industry Development Act. In this case, the company takes measures in accordance with the relevant laws, such as giving prior notice when the user purchases the paid content.

 

2.      If the goods, etc. have already been partially used or partially consumed, the company may charge the user with an amount equivalent to the profit obtained by the user from the partial use or consumption of the goods or the cost of supplying the goods, etc. there is.

 

3.      If the user withdraws the subscription, the cost required to return the goods, etc. is borne by the user, and the company cannot claim a penalty or compensation for damages from the user for the reason of the withdrawal of the subscription.

 

 

Article 12 (Termination of contract and suspension of service use, etc.)

 

1.      If the user does not want to use the service at any time, he or she may terminate the contract by withdrawing from membership.

 

2.      When a user withdraws from membership, the withdrawal and information deletion is completed immediately after the application for withdrawal, and at the time of withdrawal, all content information held by the user is deleted and cannot be recovered.

 

3.      The company may terminate the use contract without prior notice or limit the use of the service by setting a period if the user commits an act that may seriously affect the maintenance of the service or causes a hindrance to the company's service.

 

4.      If the company terminates or suspends the use contract in accordance with the provisions of paragraph 3, the user must delete the downloaded application.

 

5.      When the company wishes to terminate the use contract, it may terminate the contract after prior notice to the user. At this time, the company notifies the user in writing, e-mail, notice or equivalent method.

 

6.      If the company's restrictions on use are justified, the company will not compensate the user for damages caused by the restrictions on use.

 

7.      The company may take necessary measures to protect the personal information of members who have not used this service for one year, such as terminating contracts and destroying personal information.

 

 

Article 13 (Restrictions on Use as Provisional Measures) 

 

1.      The company may suspend the account until the investigation of the following issues is completed.

¨ç     When a legitimate report is received that the account has been hacked or stolen

¨è     If you are reasonably suspected of being an illegal program user, workplace, etc.

¨é     If provisional measures are required for the account for other reasons similar to the above

 

2.      In the case of Paragraph 1, after the investigation is completed, the company pays a certain amount in proportion to the period of use of the game service and extends the period of use of the member's game service by the suspended period. However, this is not the case if it is found to be a violation pursuant to Paragraph 1.

 

 

Article 14 (Compensation for damages)

 

1.      If a user causes damage to the company by violating the obligations of these terms and conditions, or if the user causes damage to the company while using the service, the user must compensate the company for the damage.

 

2.      If the company receives various objections, including claims for damages or lawsuits from a third party other than the user, due to illegal acts or violations of these terms and conditions by the user in using the service, the user is liable and If the company is not indemnified, the user shall be liable for all damages incurred to the company.

 

 

Article 15 (Exemption)

 

1.      The company is exempted from responsibility if it is unable to provide services due to exhibitions, incidents, natural disasters, national emergencies, technical defects that are difficult to resolve, or other force majeure reasons.

 

2.      The company is not responsible for the suspension/use failure of the service due to reasons attributable to the user, and the company is exempted from liability in case damage occurs to the user due to the telecommunication service provider stopping or not providing normal telecommunication services. It's possible.

 

3.      The company is exempted from responsibility for service interruption or failure due to unavoidable reasons, such as maintenance, replacement, regular inspection, or construction of service facilities notified in advance or performed urgently.

 

4.      The company is not responsible for the user's failure to obtain the expected score or ranking by using the service, and the company is exempted from responsibility for damages caused by selection or use of the service.

 

5.      The company is not responsible for any disadvantages or loss of information obtained by changing the user's personal information (including account).

 

6.      The company is not responsible for any problems caused by the user's terminal environment or problems caused by the network environment for which the company is not attributable.

 

7.      The company has no obligation to intervene in disputes between users or between users and third parties through the service, and is not responsible for compensating for damages caused therefrom.

 

8.      Among the services provided by the company, free services and contents are excluded from compensation for damages. However, damages caused by intentional or gross negligence of the company are excluded.

 

9.      The company is not responsible for any problems with all services used after logging in with the 'guest login' function.

 

10.    Use caution when deleting content or applications provided by the company (all in-game goods such as club information, club names, items, etc.) that may occur, so be careful, and the company is not responsible for this.

 

11.    The company is not responsible for the user's failure to obtain or lose the expected benefits by using the service.

 

12.    Users must prevent third-party 'paid payment' by setting passwords provided by 'mobile devices' or 'open market operators'. The company is not responsible for third party payments caused by the user's negligence.

 

 

Article 16 (Attribution of Copyright, etc.) 

 

1.     Copyright and other intellectual property rights for the contents produced by the company within the service are owned by the company.

 

2.     Among the information obtained by using the game service provided by the company, the user may reproduce, transmit, publish, distribute, broadcast, or otherwise make profit without prior consent from the company or provider without prior consent from the company or provider. You must not use it for any purpose or allow a third party to use it.

 

3.     The user shall not be liable for communication, images, sounds, and all materials and information, including dialogue texts, uploaded or transmitted by the user or other users through the game client or game service, displayed in the game or related to the game service (hereinafter referred to as 'user content'). (referred to as ¡°Company¡±) allows the company to use it in the following ways without restrictions on the period of use and region. However, the company cannot sell, rent, or transfer the user content without the prior consent of the user who created the user content.

¨ç     Publication, reproduction, performance, transmission, distribution, broadcasting, etc., of the user content

¨è     Other transformations such as editing, changing, creating secondary works, etc.

 

4.     If the company determines that the postings or postings within the game service posted or registered by users fall under the prohibited acts stipulated in Article 11, Paragraphs 1 and 2, the company deletes, moves or registers them without prior notice. can refuse.

 

5.     Users whose legal interests are violated due to information posted on bulletin boards operated by the company may request the company to delete the information or post refutation. In this case, the company promptly takes necessary measures and notifies the applicant.

 

6.     Paragraph 3 is valid while the company operates the game service and continues to apply even after membership withdrawal.

 

 

Article 17 (Jurisdiction and Governing Law)

 

1.      Regarding the use of the service, matters not specified in the terms and conditions shall be governed by the relevant laws and regulations.

 

2.      For disputes between the company and users, the competent court is the court in accordance with the procedures prescribed by law.

 

 

These Terms and Conditions are effective from May 18, 2016.